Solution Architect, Professional services: PacketFront Software is recruiting

Title: Solution Architect, Professional services
Location: Stockholm, Sweden
Job status: Full time, permanent

PacketFront Software is rapidly expanding in the Telco segment. We are making telecom operators more competitive with our solutions for end-to-end automation of network operations and service fulfilment. If you want to be part of a dynamic team building the new business, this could be your next challenge.

About PacketFront Software
PacketFront Software delivers automated multi-vendor network management since 2001 through its unique OSS system BECS. BECS provides zero touch configuration and automated service provisioning for any IP network hardware and topology and offers operators a seamless migration path from legacy networks to SDN and NFV. 100 operator customers in 23 countries have chosen BECS for efficient network operations.
At PacketFront Software, we know that the success of our company relies on our people who design, market, sell and support our automated solutions for broadband and data communication networks. As a member of the PacketFront Software Solutions team, you will enjoy working with highly committed colleagues in a fast-paced business environment. Individual as well as team contributions are highly valued and expected from you.
PacketFront Software’s employment decisions are based on applicant’s experience, specialist skills and personality. Female applicants are encouraged. We have already gathered some of the very best system specialists, engineers, and sales people in our business. Do you want to become part of a dynamic and inspiring team?

Job Description
PacketFront Software brings the OSS and BSS applications BECS and BBE to new markets. To reinforce our growth we are now hiring a Solution Architect to strengthen the Professional services team.

As a Solution Architect at PacketFront Software you will support our business with your ability to deeply understand what is to be delivered to customers and what is the best way of doing so. Your main responsibility is to ensure deployment of our OSS and BSS software systems (called BECS and BBE), on IT infrastructure provided by the customer. You will handle customization of standard products to specific customer needs, planning and performing necessary system integrations with other OSS and BSS systems in the customer environment. Furthermore, you will also execute customer lab and field tests, as well as customer pilots.

You will work closely to your dedicated customers that can be located all over the world. You will manage your own relationships with them as well as with partners.
Solution Architects also work in close cooperation with our Sales and Sales Engineering (pre-sales) team. For larger projects, a Project Manager will be assigned to the team.

The role is based at the head office in central Stockholm, Sweden. Occasionally travelling to customer sites for project deliveries will be required.

We require that you have an edge and outstanding knowledge within one or several of following areas:
• Solution design
• Broadband/datacom topologies, technologies and Switching/Routing (e.g., Ethernet, PON, xDSL)
• Scripting (Shell, TCL, Perl, etc.)
• Structured work methodology
• “Can Do” personality with a strong urge to close action points

Experience within the following areas is of additional merit:
• Experience of OSS/BSS systems in the telecom/datacom industry
• Knowledge of Systems integration desired
• Knowledge of Database desired

Personal capabilities:
• You must already be a resident in Sweden, however Swedish is not a requirement
• You are fluent in English, both spoken and in writing
• Quick learner with a structured approach
• Excellent communication skills both verbally and in writing
• You are service-minded and deliver according to commitments made
• Team player that also can work independently

Responsibilities:
• Main responsibility is to ensure deployment of our OSS and BSS software systems (BECS and BBE)
• Scripting
• Handel customization of standard products to specific customer needs
• Planning and performing neccessary system integrations with other OSS and BSS systems
• Independent management and execution of customer projects
• Execute customer lab and fields tests, as well as customer pilots

Please send your CV and an introduction letter to jobs@pfsw.com
For more information about the position, call Christel Sandstedt, +46 72 555 19 44

Support Engineer, R&D Organization, PacketFront Software is recruiting

Title: Support Engineer, R&D Organization
Location: Stockholm, Sweden
Job status: Full time, permanent

PacketFront Software is rapidly expanding in the Telco segment. We are making telecom operators more competitive with our solutions for end-to-end automation of network operations and service fulfilment. If you want to be part of a dynamic team building the new business, this could be your next challenge.

About PacketFront Software
PacketFront Software delivers automated multi-vendor network management since 2001 through its unique OSS system BECS. BECS provides zero touch configuration and automated service provisioning for any IP network hardware and topology and offers operators a seamless migration path from legacy networks to SDN and NFV. 100 operator customers in 23 countries have chosen BECS for efficient network operations.

At PacketFront Software, we know that the success of our company relies on our people who design, market, sell and support our automated solutions for broadband and data communication networks. As a member of the PacketFront Software Solutions team, you will enjoy working with highly committed colleagues in a fast-paced business environment. Individual as well as team contributions are highly valued and expected from you.

PacketFront Software’s employment decisions are based on applicant’s experience, specialist skills and personality. Female applicants are encouraged. We have already gathered some of the very best system specialists, engineers, and sales people in our business. Do you want to become part of a dynamic and inspiring team?

Job Description

PacketFront Software brings the OSS and BSS applications BECS and BBE to new markets. To reinforce our growth, we are now hiring a Support Engineer to strengthen the R&D team.

As a Support Engineer at PacketFront Software you will support our business by handling incoming support cases for our products. Your main responsibility is to assess the severity and nature of incoming customer support cases, do initial mitigation analyses and attach prioritization levels to them.

You will work closely with PacketFront Software’s customers, that are located all over the world, as well as with the company’s R&D organizations in Stockholm and China.

The role is based at the head office in central Stockholm, Sweden. Occasionally, travelling to customer sites for project deliveries will be required.

We require that you have an edge and outstanding knowledge within one or several of following areas:

  • Broadband/datacom topologies, technologies and Switching/Routing (e.g., Residential- and Business Ethernet, MPLS, Data Center, PON, xDSL)
  • Scripting (Shell, TCL, Perl, etc.)
  • Structured work methodology
  • “Can Do” personality with a strong urge to close action points

Experience within the following areas is of additional merit:

  • Prior experience from support engineering and support tools
  • Experience of OSS/BSS systems in the telecom/datacom industry
  • Knowledge of databases desired (e.g. PostgreSQL, Git)
  • Experience of issue tracking systems (e.g. Jira, OTRS)

Personal capabilities:

  • You must already be a resident in Sweden, however Swedish is not a requirement
  • You are fluent in English, both spoken and in writing
  • Quick learner with a structured approach
  • Excellent communication skills both verbally and in writing
  • You are service-minded and deliver according to commitments made
  • Team player that also can work independently

Responsibilities:

  • Handle incoming customer support cases and feature requests
  • Reproduce support cases
  • Perform initial root cause analyses
  • Continuously inform customers on the status of the support cases
  • Work closely with development engineers regarding case resolution
  • Assist customers with network upgrades

Please send your CV and an introduction letter to jobs@pfsw.com
For more information about the position, call Andreas Persson, +46 73 383 40 07

PacketFront Software and Mintly Oy sign Partnership

PacketFront Software, which develops and sells Network Orchestration solutions for Data Centers, Service Providers and Campus networks, has signed a partnership agreement with Mintly Oy. The agreement covers distribution of PacketFront Software’s products in Finland.

Mintly provides the latest knowledge and solutions within data networks, security and infrastructure to ensure innovation, reliability and providing a competitive edge for its customers. Mintly has established partnerships with leading technology companies to operate high quality Data networks and information security solutions.

This partnership further strengthens Mintly’s product portfolio by including PacketFront Software’s BECS orchestrator, which provides network automation to achieve cost efficient operation, service innovation and elimination of human errors. BECS offers e.g. an out of the box solution, for Juniper based Data Centers and MPLS networks.

Nordix Foundation to advance innovation on open source across the Nordics

Stockholm – Today Nordix Foundation is announced, a Nordic open source foundation with the objective to enable more companies and organizations in the region to leverage open source across entire digital environments. Nordix Foundation will provide an open source network for sharing of knowledge, expertise, training and code.

The foundation is established as a direct response to corporations and organizations expressing a need to increase their knowledge about open source innovation in order to enhance their abilities to successfully use and develop open source projects in their digital transformations.

Founding members of the organization, that in the spirit of open source will be a non-profit and democratic organization, are some of the leading forces within open source in the Nordic countries including; Ericsson, a world leader in in communication technology, infrastructure cloud provider City Network, Blekinge Institute of Technology (BTH), IT Monitoring Software Solutions company OP5 and PacketFront Software, maker of network orchestration software.

“In order to innovate the best applications and run it on a flexible and scalable platform, companies across the Nordic region are increasingly leveraging open source. At the same time, many organizations are still hesitant to go the open way because of lack of knowledge and support. With Nordix Foundation, we want to address these issues and enable Nordic companies to take the same advantages as organizations in the US and Asia where open source is a natural part in all innovation”, says Johan Christenson, founding member of Nordix Foundation and CEO of City Network.

“Across the Nordics, we have some extremely talented developers and there are many examples of innovative companies disrupting business models and creating new large corporations. Establishing Nordix Foundation to further this innovation and enable the acceleration of new technologies at a global scale is important for our region”, says Christopher Price, founding member of Nordix Foundation and President at Ericsson Software Technology.

The program and specific initiatives that Nordix Foundation will focus on will be agreed upon by participating members where the foundation acts as a framework providing the international connection to other open source organizations, webinars, events and meetings.

For more information about Nordix Foundation, please visit www.nordix.org.

Contact

Johan Christenson, founding member of Nordix and CEO of City Network
johan@citynetwork.se

Christopher Price, founding member of Nordix and President at Ericsson Software Technology
christopher.price@est.tech

press@nordix.org

PacketFront Software and SEC Datacom AS sign partnership

PacketFront Software, which develops and sells solutions for MPLS VPN and Data Center network orchestration, has signed a partnership agreement with SEC Datacom AS. The agreement covers distribution of PacketFront Software products in Denmark, Sweden, Norway and Finland.

SEC Datacom is a well-recognized distributor and competence center supporting Telecom and Datacom operators with a large product portfolio consisting of leading vendors. The partnership further strengthens the portfolio by including PacketFront Software’s BECS orchestrator, which automates the build-out and operation of networks. For example, BECS provides support for Data Center underlay and overlay configuration. The result is error-free, fully documented networks meeting high SLA requirements.

GDPR Support in Latest Versions of BECS and BBE

BECS and BBE, new functionality included for GDPR compliance

In the recent BECS 3.14.0 and BBE 2.1.0 releases we have added a number of functions to support GDPR. The main features are:

  1. An operator can easily remove sensitive end-user data. By using the GUI or APIs in these products, the operator can swiftly remove data when an end-customer has requested to be forgotten once their service(s) has terminated.
  2. The newly introduced Person Data Report in BBE collects current and historical information about end-customers and can be presented in an organized format if requested by an end-customer.
  3. For operators using registration via portal service, new functionality in the Service Selection Portal (SSP) API allows an operator to choose whether sensitive end-user data is stored in the BBE database or is only relayed to a Service Provider.

Professional Services assistance

Operators needing assistance with BECS or BBE upgrade are welcome to contact PacketFront Software’s Professional Services. The team can advise and assist as system configuration may need to be updated in BBE in order to follow the GDPR regulation. Please visit https://pfsw.com/contact-us/ for full contact details.

What is General Data Protection Regulation (GDPR)?

The GDPR is a comprehensive regulation that unifies data protection in all EU countries. It will directly apply in all EU member states from 25 May 2018. The GDPR has a very broad territorial scope and will apply to any organization that manages the personal data of individuals who are based in the EU, regardless where the organization is registered. The GDPR requires organizations to implement reasonable data protection measures to protect the personal data of consumers and employees against data loss or exposure. To achieve that goal, the law regulates all areas related to data management and processing, from obtaining user consent to setting up company-wide data protection practices and handling data breach incidents.

PacketFront Software and Intel host a Network builder’s webinar

PacketFront Software and Intel host a webinar under the topic ‘transformation from legacy to Software Defined Networks’.  The webinar is organized by Intel Network builder’s association.

The webinar will highlight how PacketFront Software’s BECS can be utilized in SDN/NFV environment and includes a demo of integration towards OpenStack and OpenDaylight in the OPNFV project.

The webinar will be held on Tuesday February 20th at 16:00 CET. The webinar will be made available off-line for those who can not watch the live presentation.

More info and registration is found here:

https://networkbuilders.intel.com/social-hub/webcast/transformation-from-legacy-to-software-defined-networks

 

Date: February 20, 2018

Time: 16:00 CET

Length: 45 minutes

 

More information about presented products and organizations can be found at:

www.opendaylight.org

www.openstack.org

www.opnfv.org

www.pfsw.com

PacketFront Software and Keypro cooperate to automate passive and active networks

Today, Keypro Oy and PacketFront Software announce a cooperation between the companies to significantly improve the integration between passive network inventory and active network orchestration. The solution is based on Keypro’s KeyCom and PacketFront Software’s BBE and BECS products.

The combined solution brings radical time and quality improvements. It also makes the whole process from the passive infrastructure planning to the end-customer service activation an integrated and automated workflow. The improved process is faster and also reduces the risk of human errors.

Connecting passive network information to BBE’s customer data enables the solution to automatically reserve, verify and document the required passive network resources.

Timo Kuusela, VP Marketing and Sales, PacketFront Software says: ”Our first reference customer Karis Telefon has proven that network build-out and operations can be automated to a very high degree. This doesn’t only reduce the total OPEX, but also benefits end customers who experience fast service response and high quality from the operator.”

Toni Paila, CEO, Keypro says: ”Keypro continuously seeks for novel ways of improving the business of network owners. Our core strategy is to achieve this through strategic partnerships. Now, this collaboration with PacketFront truly shows the level of efficiency that automated network orchestration with our KeyCom network inventory can achieve.”

Patrik Gustafsson, CTO, Karis Telefon says: ”Integration has significantly reduced the time and effort needed in operations due to automated processes. For example, with pre-connected circuit to customer’s address, a customer can enjoy services in minutes after ordering.”

Join us at FTTH Conference 2018 in Valencia, Spain. Karis Telefon will tell more about the solution in Workshop ‘Fast, efficient and reliable FTTH roll out. Hand-on experiences from the Nordic region’ on the 13th of February. You will also find us in exhibition booths B14 and B21.

Contact information

Timo Kuusela, VP Marketing and Sales

+46 70 658 8483

timo.kuusela@pfsw.com

Toni Paila, Chief Executive Officer

+358 50 483 7389

toni.paila@keypro.fi

About PacketFront Software

PacketFront Software delivers automated multi-vendor network management solutions since 2001 through the unique OSS/BSS systems BECS and BBE, which provide zero touch configuration and automated service provisioning for any IP network hardware and topology. Our active API enables easy and flexible integration to existing OSS/BSS systems. 100 operators in 23 countries have chosen BECS and BBE for efficient network operations. Visit www.pfsw.com for more information.

About Keypro

Keypro is the leading Finnish company in network information solutions, with more than 20 years of experience in the field. The customer base of Keypro includes owners, contractors, designers and maintainers of various utility networks, both underground and on the ground. The company serves more than 200 customers dealing with telecom networks, water service networks, electricity distribution, street lighting, district heating and natural gas. Keypro specializes in the ability to offer both network related expert services as well as network information systems software. The company delivers professional services and network information systems internationally via its partner network.