News

Join us at Connected Britain! We will demonstrate our Integrated solution to plan, build and operate fibre optical networks.

You can meet us at booth 20.

Please check below a link to Trenshes Law’s blog featuring our VP Sales Timo Kuusela discussing the implications of the Telecom (Security) Act for UK based operators.

Are you compliant with the Telecommunications (Security) Act? (trencheslaw.co.uk)

Meet us to discuss hot topics, such as One Touch Switching and Telecom Security Act.

You can find us at Geomatikk booth 13, where you can also meet our partners Keypro and Setics to see our end-to-end fibre planning, deployment and operation solution.

The latest BECS release is now available for existing customers at www.pfsw.com/support.

The main focus of the release is:

• Support for transactions, which makes it possible to revert a configuration task in case of errors
• Support for global DHCP scopes making the handling of IP resources more efficient in large open access networks

The latest BBE release is now available for existing customers at www.pfsw.com/support.

The main focus of the release is to make the creation and editing of customized reports easier and more intuitive.

 Whether you’re a start-up or a veteran city carrier, the combination of PacketFront and Keypro offer you an end-to-end solution for active and passive network documentation and management. No hassle. No risks. Our field-proven solutions and expertise will help you keep operational costs at bay while providing your customers and partners with an enhanced service. Check out our new website to see the power of our automation solutions.

Earlier this month, our VP of Sales Timo Kuusela, was interviewed by Comms Dealer about how PacketFront Software is successfully orchestrating and automating the UK’s ‘manual’ networks and processes.

Read part of the article here:

PacketFront Software was established in 2011 as a spin-off from PacketFront Solutions which sold both hardware and software products. The idea was to create two independent companies to give the software side a better opportunity as a multi-vendor solution. “We found that having our own hardware made it difficult to cooperate with other hardware vendors so forced the separation to focus on the core business – software,” said Kuusela. “The objective was, and is, to offer network orchestration and CRM solutions to altnets.”

The first major task was to build an independent software business within the altnet market space and prove that it could work with other hardware, while maintaining its existing customer base. “The second was broadening our portfolio to support carriers,” noted Kuusela. “Services in the residential altnet market are quite straightforward – you’re selling Internet. In the carrier space services are much more complex. The third milestone was attracting Tier1 and Tier2 carriers as customers. Many of the bigger carriers still do a lot of manual work. So we want to show how they can avoid tasks like CLI typing and focus on system architecture to give better services.”

For altnet customers, PacketFront Software provides more complete solutions including self-service portals for end customers, CRM systems and network orchestration. Those components create an end-to-end solution that delivers automated workflows for customer and service management. “When it comes to carriers we mainly focus on network orchestration,” commented Kuusela. “Our BECS solution provides auto provisioning from customer devices all the way to their core network. By integrating BECS with CRM systems, operators can create workflows that, for example, allow for zero-touch network build out and automated service provisioning.”

PacketFront Software’s main focus is Europe with the Nordics its primary market. “Now the UK and Germany are great markets for us to expand into,” stated Kuusela. “We have a market presence in both but there’s a lot of potential as they are large markets behind the Nordics in their FTTP roll out.

“In the UK we also see a trend towards open access. Altnets are interested in opening up their networks to other service providers. This has been the dominant model in the Nordics, and PacketFront has been the pioneer supporting that business model from the very start, which we now want to utilise in UK markets.”

The automation challenge

The main challenge Kuusela faces is the slowness of transformation. “We hear so many customers say ‘we need automation’ but never actually get started with it,” he said. “In the past, when we researched altnet and carrier markets and asked if they need automation and network orchestration there was resistance on both fronts. While both were interested on a theoretical level, operators were hesitant to change their existing working methods. But network orchestration has become mainstream which means we now don’t have to drive those motivations.

Another challenge faced by the company has been how fast it can scale while accounting for the diversity of how operators build their networks, and the number of software and hardware vendors it needs to integrate. “Every new customer has meant creating a unique environment,” added Kuusela. “However, we have proven over and over again that we get our solution to work in any environment.

Kuusela’s primary growth strategy is to work with more system integrators and technology partners that complement PacketFront Software’s portfolio. He is also looking for new technology partners to expand the firm’s ecosystem. “This will help customers and system integrators as we can show how systems work together and the combined benefits,” he added.

“Customers need flexibility – from a commercial and technology point of view – to select the best of breed software and hardware and we provide that. We have workshops with our customers to identify their pain points and low hanging fruit, where we can provide the fastest benefits. Then we help with implementation. All our customers’ networks are different and we adapt our solutions to work in the existing network environment which is also where we support operators when they need us.”

Final thoughts

“Everybody is looking at investing in network automation in some way or other because they can see the benefits it brings. For those dragging their heels, my advice would be to ride the wave soon or expect tougher times moving forward, because you won’t be as competitive in a couple of years.”

You can read the full version of this article on comms dealer. [link]

The latest BECS release is now available for existing customers at www.pfsw.com/support.

@focus in this release is usability and performance. The main features include:

On-demand initial parsing

• Adding flexibility regarding when in time the initial parsing exercise is carried out after an element manager connects to the element

Dedicated GDR connections

• Some connections between the Element Manager and the element will be dedicated to fetching troubleshooting info, so that this info can be obtained quicker if the element manager is busy configuring the element.

Visualize Element Config Mode

• The element configuration mode, i.e. read-only, full-control etc, is illustrated by a badge on the element icon in the topology view making it easier to determine which elements are currently controlled by BECS.

Improved Element State Display

• Specific indication in the BECS GUI that an element is in the state of initial parsing.

Stateful Logging

•Introducing object states, which makes it easier to get an overview of the system health. For example, it is easy to see which objects are currently in an erroneous state, and which ones have been recently resolved.