3

Subscriber Management

Customer database. Associate network ports with customer addresses.

BBE provides and maintains a database containing customer data and includes information like network ports and customers’ delivery addresses. Other examples of the customer data are: end-users’ names, addresses, billing IDs, network usernames and service subscriptions, as well as clients’ MAC addresses.

BBE enables creating, searching, editing, or deleting an end user in the system as well as adding or removing subscriptions to product offerings.

Tasks easily carried out in BBE include:

  • Moving end-users to another address in the network (schedule supported)
  • Suspending or reinstating end-users (schedule supported)

BBE enables smooth import and export of end-user data from/to oth¬er customer management systems, such as Customer Relationship Management (CRM) systems.