PacketFront Software provides well-proven network orchestration solutions for complex multi-vendor networks. Our products are built to deliver true end-to-end automation in high-volume scenarios for residential, enterprise and MPLS networks. Using PacketFront Software’s OSS software BECS and BSS software BBE, daily operation and maintenance workload is reduced, configuration errors eliminated and integration costs decreased.
Traditionally, operators have built the solutions needed to manage their networks themselves and gradually over time. Making things work here and now has often been emphasized, while long term functionality, configuration flexibility, documentation, and future cost competitiveness have had to stand back. As many configuration aspects of the networks were hard-coded and dependent on specific individuals, maintenance as well as system changes tend to be time consuming and costly. Also, a dependency on a particular hardware provider has often evolved because of reluctance to bring in new vendors out of fear of negative operational consequences.
As growth curves flatten out for a lot of network services, competition increases and margins decrease, operators are now searching for new ways of increasing their operational performance and financial results. In addition, the market is demanding new types of network services which in turn means higher technical demands on the operators’ networks.
At PacketFront Software, we believe that network automation and harmonization offers effective solutions to the new challenges of the operators. With our OSS software BECS and BSS software BBE, operators can build and operate more structured and more flexible networks, thus benefiting from a number of efficiency boosters:
- Better Network Control
In manually controlled environments, the knowledge of the network details decrease over time and is also usually distributed among several people and systems. The network harmonization allows operators to abstract and simplify, enabling full control and overview of the network, including available capacity and resources. As a consequence, operators can trim their Capex levels by utilizing existing hardware more efficiently.
- Enhanced Business Development
By automating routine tasks, dedicated staff can be released for business development rather than working with pure maintenance. So the effect is two-fold: Cutting operational costs means releasing the innovative power of the organization.
- Improved Customer Service
How do you value good customer service and customer satisfaction? What is it worth to be able to promise customers delivery of new services in minutes instead of days? Harmonization enables a faster and more flexible environment for delivering new services, thus gearing up to meet tomorrow’s market demands.
- Greater Negotiating Power
Network harmonization reduces the dependency of a particular hardware supplier. For an operator this means greater negotiating power in procurement and ultimately lower capex. Also, internal processes do not need to be based on a particular hardware type, but can easily be adjusted as requirements change.
- Simplified Organizational Roles
In the hard-coded environment, product management is often taken hostage in the organization. They are expected to solve what sales has promised to customers, but are limited to what Network Operations can deliver, and even more so when the network is poorly documented. Network harmonization and automation offers a transparent and standardized service offering, resulting in a more streamlined organization
The most dramatic effect of the implementation of BECS as the network automation tool is how it impacts the operational cost structure. The service configuration time is reduced from minutes, and sometimes hours, to seconds. And due to the automation this is done without any manual intervention instead of typing CLI commands. Think about the radical OPEX reduction this means and how much better the released resources can be utilized in developing the network and its services.
Thanks to the product’s future proof SDN/NFV support, investing in BECS not only enables operators to harvest the benefits of network and service management automation today, but also provides a gradual and future-proof path to tomorrow’s savings provided by SDN and NFV.